Since 2016, Jens Paul serves as “Vice President E-Commerce” of Fraport AG’s “Retail & Properties” business unit. Responsible for the airport’s digital retail operations, Jens and his team build up and develop Frankfurt Airport’s omnichannel e-commerce platform and accompanying mobile and stationary digital touchpoints. Jens started working in the e- business in 1999, building up a strong e-commerce background with a focus on UX, agile product development and online payments. After successfully concluding his studies with a degree in economics, he joined Telefónica o2 Germany, running and setting up several online shops for telecommunication products and services. Subsequently, Jens took part in setting up Germany’s 3rd largest e-commerce marketplace for Deutsche Post DHL. He was also in charge for executing the internationalisation strategy of DHL’s ecommerce division. Before being appointed to his current position, Jens led a small e-commerce development team which established Fraport’s new e-commerce strategy, ensuring a smooth launch of Fraport’s omnichannel e-commerce platform.